Clinic Manager - Gastroenterology

OSU Physicians, Inc.
What is OSU Physicians all about? We believe that being engaged and sharing in a larger purpose at work is instrumental to the employee experience.
“Tradition, determination, teamwork, purpose, compassion, community, pride, integrity”….
these are just a few words that our employees use to describe what it feels like to embody the “Buckeye Spirit” and work for our organization.
We strive to create environments where our colleagues and all those we serve feel empowered to share their full, authentic selves.
Our over 60 physician practices embody the spirit of teamwork with passionate care for our patients and each other.
Our teams are diverse in employees, thoughts, and ideas bringing the full spectrum of a collaborative culture to the big picture – TEAMWORK! OSU Physicians focuses on entire patient experience, from the minute they call in for an appointment, to being welcomed in the office, and then receiving quality, compassionate, thorough care from our physicians and the entire OSU Physicians healthcare team.
Sound like something you are seeking in your next career adventure? We invite you to keep reading.
What do we offer? Benefits! It's all about choices.
We know that having options and robust benefit plans are important to you.
That's why here at OSU Physicians, we offer our employees a flexible, competitive benefit package.
Full-time benefits start for individuals working a minimum of 30 hours per week, as well as some benefits available to employees working as little as 20 hours a week.
Some of our excellent benefits options and perks include: Diverse and Affordable Healthcare Choices: Coverage begins on your First Day of Employment; includes Medical, Dental, Vision and Prescription Drug Programs.
Outpatient clinic settings with day shift hours, Monday through Friday.
Generous Paid Time-Off: Allowing a true work-life balance starting at 18 days per year and 11 paid holidays.
Competitive compensation and career ladder opportunities Retirement Plan: Company contribution of 7.
5% to your retirement plan in which you are fully vested from your first day of employment.
Flexible Spending Accounts (Healthcare and Dependent Care).
Paid Parental Leave Program Tuition Reimbursement Program We offer the Lifestyle Spending Account (LSA) as part of our commitment to wellness.
OSUP offers eligible employees to use the LSA benefit to reimburse personal expense to health, fitness, family, emotional, and social wellness up to $125 quarterly.
What are we looking for in our next new hire? A Bachelor’s degree or an equivalent combination of education and relevant experience.
Strong interpersonal, organizational, communication, leadership and customer service skills.
Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy.
Strong organizational, communication, leadership and patient experience skills.
Ability to work independently in a fast-paced, dynamic environment.
Proficient in word processing and spreadsheet software.
Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility.
What will you be doing? Independently provides overall administrative direction and coordination of clinic(s) while serving as liaison with all levels of administration, physicians, patients and outside organizations to coordinate clinic business, accomplish directives and to facilitate resolution of problems.
Develops, recommends, implements and maintains an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource-efficient responses to clinic needs.
Manages all aspects of clinic operations while controlling labor costs and clinic expenses.
Maintains functional knowledge of staff responsibilities.
Manages assigned staff including but not limited to hiring, training, supervising, employee engagement, performance management, and setting expectations, scheduling, and approving payroll.
Initiates coaching, disciplinary action, and performance improvement planning utilizing direct and open communication, in order to address violations of policy and/or poor behavior or performance.
Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations.
Analyzes reports, prepares summary and develops plans for improvement of financial results, clinic productivity and operational benchmarks, executing change as appropriate.
Oversees all registration, scheduling and building/managing provider template functions to maximize clinic outcomes in collaboration/coordination with the Corporate Central Access team.