Infrastructure Support-Software License Compliance Manager

JOB DESCRIPTION The Software License Compliance Manager will be responsible software usage optimization; including cost-avoidance, risk-avoidance, speed-to-deliver, and increased usage flexibility.
The person in this role will conduct detailed software usage and contract reviews as part of that optimization.
They will also generate audit-readiness reporting and ensure that certification, audit, and usage reports are memorialized.
Additionally, they will ensure that the discovery tools are performing accurately and timely.
Responsibilities include software licensing and inventory management, which requires an extensive understanding of licensing terms/metrics of vendors like Microsoft, IBM, Oracle, OpenText, SAP, VMWare, Splunk, and Adobe.
Further, the Software License Compliance Manager will be responsible for managing the strategic partnership between the internal Software Owner and the ESM team.
This role requires a wide variety of strengths and capabilities, including: REQUIRED 7 years of experience in Software Asset Management (SAM) for both on-prem and cloud-based software including PaaS and SaaS framework B.
A.
or B.
S.
from accredited University Experience working with software product owners within the spheres of strategic planning and lifecycle management Knowledge and strong understanding of licensing terms\conditions\metrics from Publishers including Microsoft, IBM, Oracle, VMWare, Splunk, OpenText, SAP, and Adobe Experience with highly complex license metrics and calculations Strong knowledge of Software discovery tools (ADDM, SCCM, Altiris, etc.
) Strong knowledge of Software management tools (US/Aspera, Flexera, SNOW, SAMPro) Experience of supporting SAM functions within large, global organizations Exceptional organizational skills and capability to multi-task in a fast-paced environment managing multiple priorities Extensive knowledge of software maintenance/subscription renewal/true-up/true-down process Advanced analytical skills using Excel and other analysis tools Self-motivated, with excellent analytical, communication and problem-solving skills Driver-mentality focused on transitioning strategy to implementation Ability to thrive in a fast-paced environment with conflicting priorities Excellent written and verbal communication\presentation skills Ability to maintain confidential information and communications Ability to break down complex tasks and explain solutions Ability to focus on delivering high levels of customer satisfaction HIGHLY DESIRED Experience with ServiceNow platform (Service Request, Contract and SAM functions) Experience with Ariba procurement system Experience with USU/Aspera SmartTrack Certifications in Software Asset Management Experience successfully prioritizing work within matrixed management organization Experience with Alteryx ABOUT US JPMorgan Chase & Co.
, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.
P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
(If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.
) We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do.
Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions.
You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.